Bosprom Rent respects your privacy. This Privacy Policy explains how we collect, use and store your personal data when you use our website or our services.
Last updated: 05.06.2026.
1. Who processes your data
Bosprom Rent — a vehicle booking platform in Bosnia and Herzegovina.
Contact:
- Email: info@bospromrent.com
- Phone/WhatsApp: +387 62 914-925
For any questions regarding your data or this Privacy Policy, please contact us by email.
2. What data we collect
Data you send us directly:
- First and last name
- Email address
- Phone number
- Flight number (for airport reservations)
- Date of birth and driving licence details (only at the time of reservation)
- Any other information you voluntarily provide
Data we collect automatically:
- IP address
- Device and browser type
- Pages you visit on our website
- Date and time of visit
3. Why we use your data
We use your data to:
- Process your reservation and communicate with you
- Send the reservation to the selected car rental partner
- Provide customer support via WhatsApp, email or phone
- Improve the functionality of the website (through Google Analytics)
- Fulfil legal obligations
4. Who we share your data with
With partner car rental agencies: when you book a vehicle, we share the necessary data (name, contact, flight number, driving licence details) with the partner that fulfils your reservation.
With technical providers:
- Google Analytics (website analytics)
- Hosting provider (storing the website)
We do NOT sell your data to third parties for marketing purposes.
5. How long we keep your data
- Reservation data: 3 years after the end of the rental (for accounting and legal obligations)
- Email communication: 2 years
- Technical data (IP, analytics): in accordance with Google Analytics rules
6. Your rights (GDPR)
If you are an EU citizen, under the GDPR you have the following rights:
- Right of access: you can request a copy of your data
- Right to rectification: you can request correction of inaccurate data
- Right to erasure: you can request deletion of your data ("right to be forgotten")
- Right to restriction of processing: you can request that we temporarily stop processing
- Right to data portability: you can receive your data in a machine-readable format
- Right to object: you can object to the processing of your data
For any of these requests, please contact us at: info@bospromrent.com. We respond within 30 days.
7. Cookies
Our website uses cookies for site functionality and analytics.
Necessary cookies — required for the site to function (language settings, security tokens). They cannot be disabled.
Analytics cookies — we use Google Analytics 4 to understand how visitors use the site. These cookies are activated only after your consent.
You can change your preferences via cookie settings or the banner that appears on your first visit.
8. Data security
We use reasonable technical and organisational measures to protect your data from unauthorised access, loss or theft. The site uses SSL encryption (HTTPS).
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children
Our services are not intended for persons under 18 years of age. We do not knowingly collect data from children.
10. Changes to this Privacy Policy
This Privacy Policy may be amended. All changes will be published on this page with a new "Last updated" date. We recommend checking this page periodically.
11. Contact
For any questions regarding your data or this Privacy Policy: WhatsApp and phone +387 62 914-925, email info@bospromrent.com.